You can order easily through our app or by visiting our online store:
thebeautysecrets.com

No, you can check out as a guest. But creating an account lets you track your orders and reorder faster.

Yes — if your order hasn’t shipped yet. Just message us on WhatsApp at:
📱 +966114201015Once your order has been shipped, cancellation or edits are no longer possible

If an item goes out of stock before checkout, it will be removed automatically. Please double-check your cart before completing the order.

Online orders are shipped from our warehouse directly to your address and cannot be collected from stores.

We ship across Saudi Arabia, as well as to Kuwait and the UAE.

We currently ship through AJEX, a trusted express delivery partner.

Orders are delivered within 3 to 14 days, depending on your location.

Yes! You can call the courier directly and ask to collect it from their local branch.

Absolutely. We carefully pack every order to ensure it arrives in perfect condition.

Please double-check that your phone number and address are correct.
If the order is still delayed, contact us at:
📧 customersupport@thebeautysecrets.info
And we’ll follow up right away.

Shipping within Saudi Arabia costs 25 SAR, and an extra 12 SAR if you choose Cash on Delivery.
For international orders, shipping costs depend on weight (charged per 0.5 kg).

We accept credit/debit cards, cash on delivery (Saudi only), and installment plans via Tamara and Tabby.

Yes! Check out our latest deals here:
thebeautysecrets.com/offers

Enter the discount code at checkout — your savings will apply instantly.

Yes, we currently ship to Kuwait and the UAE.

Just message our customer support team on WhatsApp:
📱 +966114201015And we’ll help you track it.

If purchased from our store, you can return it within 3 days, or exchange within 7 days, as long as it’s unused and you have the receipt.

Yes — if you bought it from one of our stores and it’s still unused, you can exchange it within 7 days.

No, returns and exchanges are completely free.

Items that were misused or damaged after purchase, or any returns made after 7 days, can’t be accepted.

We’re sorry if that happens! Please email or WhatsApp us:
📧 customersupport@thebeautysecrets.info
📱 +966112145557
Please include a clear photo or video of the damaged item so we can assist you promptly.

Prices vary by collection — you can browse all options here:
thebeautysecrets.com/perfumes

Yes! They’re made to meet European standards and last between 4 to 6 hours.

Yes! We recommend:

• So Bank (Jasmine & Musk)
• Bride (Musk & Vanilla)
• Rosa Italia (Musk & Patchouli)
  
  

Our signature collections include:

• Mirzam
• Cool
• Anchor
• Bride
• So Pink
• Rosa Italia
• Pocahontas
• White Grape
• Raspberry
• So Glam
• Red Elixir
• Tiffany.
  

Products available: perfumes, body mists, shower gels, candles, scented oils, hair perfumes, creams, deodorants, and sponge soaps.

Yes! Download it here:

• Android
• iOS
  

Just like the website — select your favorite items and check out.

Scroll to the bottom of our website and enter your email to stay updated on new arrivals and offers.

We’re here to help — reach out anytime at:
📧 customersupport@thebeautysecrets.info