Terms and Conditions of Website Use:

Dear Website User,

Welcome to The Beauty Secrets online store.

Please read the Terms and Conditions of Website Use.

By continuing to use the website and services, you agree to the terms and conditions.

• Return and Exchange Policy (for the online store):

• Return: Within 7 days

• Exchange: Within 14 days

Basic Conditions:

• The original invoice must be attached.

• The product must be in its original condition at the time of purchase.

• We regret that personal use products cannot be returned or exchanged if used.

• If returning or exchanging, any gifts or discounts provided must also be returned as per the purchase invoice.

• Customers are entitled to a return or exchange if a wrong, defective, or damaged product is delivered, or if the product is not delivered within 14 days.

• Please check the condition of the products before receiving them from the shipping company's representative, as we are not responsible afterward.

• Orders paid through direct online payment will be refunded within 7 days from the date of receipt, provided the shipment and products are unused.

Return and Exchange Policy (for Physical Stores):

• Return: Within 3 days

• Exchange: Within 7 days

Basic Conditions:

1. The original invoice must be attached.

2. The product must be in its original condition at the time of purchase.

3. We regret that personal use products cannot be returned or exchanged if used.

4. If returning or exchanging, any gifts or discounts provided must also be returned as per the purchase invoice.

5. The points exchange rate for the Farah Loyalty Program is 0.3%.